At BlushGenZ, customer satisfaction is our priority. We aim to provide a smooth and transparent shopping experience.
🔁 7-Day Return Policy
We offer a 7-day return window from the date you receive your order.
To be eligible for a return:
- Item must be requested within 7 days of delivery
- Product must be unused, unworn, and in original packaging
- Tags (if any) must remain intact
- Proof of purchase is required
💰 Refund Process
- Once we receive and inspect the returned item, your refund will be processed
- Refunds are issued via the original payment method or store credit (depending on order type)
- Processing time may vary depending on your bank/payment provider
🚚 Free Delivery
We offer free delivery on eligible orders (as per ongoing promotions or order value conditions displayed at checkout).
- Standard delivery is fast and reliable across Pakistan
- Delivery times may vary by city and courier service
📦 Important Notes
- Return shipping cost may be borne by the customer unless the item is defective or wrong
- Sale/discounted items may have different return rules (if applicable)
- BlushGenZ reserves the right to reject returns that do not meet policy conditions
